How much toxicity is an offence?

[Tauntshaman]

Maybe people hate toxicity and so they choose to leave this game?

That being said, to answer your first comment : there aren't many unique players who have been permanently banned for toxicity.
To get a better idea about what's going on, I recommend having a look at this statistical study made by @Lumi : A Statistical Analysis of Racism Across 10K+ Replays
Although the title only refers to racism, the analysis considers slurs in general.
I recommend everyone to take a look at it whenever you can.
Here is an extract that should either answer your concerns, or raise new ones, depending on how you currently see the situation.

Damn if I saw this post in 2021 maybe I can make a master thesis out of it


Also the stats are presented in a misleading way though,
Although The top 1.89% of players based on number of slurs used contribute 89.20% of all slurs used, meaning that the top 1.89% of players, on average, used 428.7 times more slur than the rest, it should be noted that the bottom 98.11% of players by games played played 4.6 games on average.
If we assume that the top 1.89% players (298 people) played 460 games on average, and that the amount of games played has an 1.00 correlation with slurs used, that would make the top 1.89% of players, by slurs used, only using ~4.3 times the slur used by the rest of the players on average per game, which isn't a very large number